TERMS AND CONDITIONS

LAST UPDATED: 02/25/2014

You should read this notice carefully before accessing this site. You must not use this site in anyway, unless you agree to all the terms and conditions below. By accessing this site and checking the Terms and Conditions check-box, you accept without any limitations or qualification, all of these terms and conditions.

INTRODUCTION

PhenApex is accessible to anyone with internet access. Access to and the use of this site, and the information and products contained herein, are subject to these Terms and Conditions and all applicable laws and regulations. By accessing this site, you accept without any limitations or qualification, all of these terms and conditions.

CHANGES TO THE TERMS AND CONDITIONS

PhenApex reserves the right to change any or all of the Terms and Conditions at any time. It is your responsibility to review this page and accept these Terms and Conditions. If you do not agree with any of these Terms and Conditions, you must immediately cease using this Site.

PRIVACY POLICY

Personal Information

PhenApex is committed to your privacy. PhenApex will never sell, share, rent or lease any personal information received by its customers. We will only use your personal information to process your order. We will only contact you for issues relating to the order process.

Information Security

PhenApex use's the latest in SSL security. SSL is an advanced security protocol that protects your credit card information and ensures secure online ordering.

PhenApex guarantees that every online order will be safe. PhenApex participates in the Verified by Visa and MasterCard SecureCode programs. These help maintain even tighter security.

PhenApex takes credit card fraud very seriously. Any attempted fraud on our site or order system will be reported to the proper authorities.

IP Addresses

We collect IP addresses for each order that is received in order to prevent fraud. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.

Aggregate Data

We gather certain generic information with respect to customers' use of our web site, such as the number of unique visitors, the frequency with which they visit, and the areas on the web site that they favor. These statistics are very much like television ratings that tell the networks how many people tuned in to a program. We only use this type of data in aggregate-that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our web site, which, in turn, enables us to make it as appealing as possible.

ELIGIBLE USERS

PhenApex and its sites, including this one, services and products, are available only to individuals eighteen years of age and older. By using PhenApex, or any of its sites, services, or products, you represent and warrant that you meet these criteria.

INDIVIDUAL USE

You are only authorized to use this Site for your own individual use, and may not duplicate, download, publish, modify or otherwise distribute any material on PhenApex for any purpose other than for your own individual use. You agree not to transfer or resell your use any PhenApex product or service unless approved by PhenApex.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL PHENAPEX OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, OR SERVICE (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THIS SERVICE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, INFORMATTION, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES IN THE US DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify and hold us, and our subsidiaries, affiliates, officers, directors, agents, co-branders, content contributors, or other partners, and employees, harmless from any claim, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

You agree that you are fully aware that PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills ARE NOT prescription Adipex or Phentermine. You agree that you fully understand that PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills cannot guarantee the results you seek. You acknowledge that no guarantees have been made to you as to the results as there is no known product that gives 100% satisfaction to everyone, nor are there any guarantees against unfavorable results, risks or complications. You understand that you are buying PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills with the full knowledge that you may not benefit from its use. You agree that you have full knowledge that no one can predict as to whether you would or would not have any adverse effects since every individual has a unique biological/chemical make-up. You agree that you understand that all possible risks and/or complications do not need to be explained to you, nor do you consider this practical or even possible because risks and complications may occur that have never been recorded before. You hereby release PhenApex and all of its employees and contractors from any and all liability whatsoever associated or connected with the use of PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills and any adverse effect that you may suffer from consequently, if any, on account of the use of PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills. You agree that you are solely responsible for any adverse effects you may suffer from taking or continuing to take PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills. You agree to promptly contact your local physician for any necessary care and medical intervention, in case you have any difficulties, possible complications as a result of use of PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills. I further agree that it is my responsibility to have routine physical examinations to ensure that I have no diseases and to ensure that no adverse effects develop on account of my using PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills. Before ordering, I further agree to immediately notify my doctor, whose present care I am under, that I have chosen to take PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills.

Neither PhenApex nor its officers, directors, employees, affiliates or other representatives shall be liable for damages arising out of or in connection with the use of this site or it's products. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. You hereby release and forever waive any and all claims you may have against PhenApex, its officers, directors, employees, affiliates, consultants, content contributors, information providers or suppliers for losses or damages you sustain in connection with your use of this PhenApex site and/or its products.

The views and statements expressed on this web site represent the opinions of the content contributors and should not be considered scientific conclusions. Always consult with your Physician before starting any diet program, diet supplement or exercise program. Neither PhenApex nor its content contributors of this site assume any liability for the information contained herein. Specific medical advice should be obtained from a licensed health care practitioner.

**Any references to the word "goals" on any page of this web site is considered by definition a purpose or attitude toward the effect of one's actions or conduct. PhenApex or any of its affiliates do not claim an exact amount of pounds one will lose while taking PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills. Results will vary and referenced "goals" should be considered a guide to quantity purchase based upon a person's personal intention of weight loss through diet and exercise in reference to pounds. Results not typical. When ordering PhenApex Tablet, PhenApex Capsule, Accelorex, or Maqui Berry Lean diet pills you are agreeing to our Terms and Conditions by checking the Terms and Conditions check-box before final purchase.

AUTHORIZATION

You hereby authorize PhenApex to charge you for the order total. You further affirm that the name and personal information provided on this form are true and correct. You further declare that you have read, understand and accept PhenApex's business terms as published on their website. By pressing the Submit Order button, you agree to pay PhenApex. You agree that you will not dispute any charges from PhenApex unless you have already made an effort in good faith rectify the situation directly with PhenApex.

SHIPPING POLICY

All orders will be processed and shipped within 1-2 business days.

No orders will be shipped on Holidays or Saturday or Sunday.

You will receive a confirmation email with tracking information, when your order has been shipped.

CANCELLATION POLICY

Orders can only be canceled before the item has shipped.

Please contact a customer service representative at 866-268-8003 or email customer@sutrahealth.com to cancel your order.

RETURN POLICY

There are NO Refunds allowed after an order has been shipped and while it is in transit. However, once an order has been received by the buyer, refund requests can be made under the following conditions:

All refund requests require the return of all products with the original seal intact. Due to health and safety regulations, any product returned with the seal broken can not be accepted and will not be refunded in any way. To return a product for a refund you will need to obtain a Return Merchandise Authorization (RMA) number by contacting the customer service department at 866-268-8003.

To ensure a refund is processed for you, please send returns to the address provided over the phone along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.

Any return request must be made within 20 Days of the original shipment date - NO EXCEPTIONS.

Returns must be received by our return department no later than 12 days after an RMA number has been issued - NO EXCEPTIONS.

We cannot process or refund packages marked ''Return to Sender''.

Requests made over the phone without a valid RMA number will not be considered or granted.

Requests via email will not be considered or granted.

All returns are subject to a 15% non-negotiable restocking fee.

The cost of shipping will not be refunded.

The cost of shipping for the return of the product(s) is the sole responsibility of the purchaser.

Refunds will be issued to the same credit card that was charged when ordering the product.

Due to health and safety reasons, only UNOPENED bottles with all safety seals still intact, will be accepted - NO EXCEPTIONS.

These terms and conditions are non-negotiable and indisputable within the terms and agreement accepted by checking the Terms and Conditions check-box before final purchase.

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. Any returned item sent to PhenApex that cannot be confirmed by some type of delivery confirmation system may not be eligible for a refund.

What is the CVV Code

The Card Code, sometimes called CVV2, CVC2, CID or CVN, is a 3-4 digit code located on the back of your credit card just to the right of the signature strip or front of your card just above and to the right of the embossed credit card number (American Express is typically the only card to use the front location). See the examples below.

CONTACT INFORMATION

PhenApex

Phone: 866-268-8003

Fax: 866-268-8003

Email: customer@sutrahealth.com

Address: 78 West 13775 South, Suite3, Draper, UT 84020

WEIGHT LOSS CLINIC LOGIN

If you are one of our existing weight loss clinic users, log in here.

Invalid username/password combination. Please try again.

or

If you are interested in registering as one of our weight loss clinic partners please contact us by phone at 866-268-8003 or by email at customer@sutrahealth.com